SERVICES

Our OEM knowledge and project management skills facilitate the delivery of a complete service experience for your flow solution.

PERFORMANCE ENGINEERED SERVICE DESIGNED TO SUPPORT EVERY STEP OF THE WAY

Trillium Flow Technologies serves customers from the oil and gas, traditional, renewable, and nuclear power, general industry, and water and wastewater sectors with highly engineered valves and pumps with industry-specific applications – all backed by a unique level of support and services that can handle the most demanding conditions and schedules. Our expert guidance will reduce your process time and maximize your operational efficiency and profitability.

Our services are supported by our centers of excellence. Product specialists, qualified sales teams, and our global presence combined with our field-proven product lines and legacy brands and unique level of support and services are here to provide the guidance and solutions you need every step of the way.

Pre-Purchase SupportPre-Purchase Support arrow
Pre-Purchase Support
Equipment SupplyEquipment Supply arrow
EquipmentSupply
Pre-Purchase Support
Asset Management/ Total ServiceAsset Management/ Total Service arrow
AssetManagment
Full-Range Transactional ServicesFull-Range Transactional Services arrow
Full Range

WHY CHOOSE TRILLIUM
FLOW TECHNOLOGIES™

Technical advisors

24/7 support from the OEM

Product history with longstanding installed base

Proven designs with a long life cycle

Established brands

Custom engineered pumps and valves


FACTORY SUPPORT

We service our worldwide installation base by offering the following aftermarket support:

Genuine OEM spare parts

Replacement valves, pumps, and actuators

Field service crews

Outage support

Specialty paintings and coatings

Remote customer and factory acceptance testing

Engineering assessment of process and performance

Store and maintenance actuator(s) in a segregated facility area

Long term actuator storage with periodic functional testing and decontamination of hot actuators

ON-SITE SUPPORT

Facility walk-down

Pre-outage inspection

Start-up commissioning support

Maintenance, repair, and modification

Specialty welding ASME Section IX and XI (in-house and field operations)

Mobile machining capability

ENGINEERING AND TECHNICAL SERVICES

Failure mode and effect analysis

Calibration, testing, and certification

Custom operation manuals

Sales and technical bulletins

Commercial grade dedication

Technical support onsite or remote

Product training onsite or at our factory

Custom engineered product design and modification

OE Product Engineering

Engineering evaluation of obsolete parts for replacement

Plant upgrade feasibility studies

PRE-PURCHASE SUPPORT

Trillium Flow Technologies offers in-depth front end engineering and proposals support to help your project get off to the very best start. This can range from simple technical or commercial information, offering our extensive engineering expertise, or partnering with you develop the best system solution possible.

Trillium Offering

  • Site surveys & FEED studies
  • Project timeline preparation
  • Detailed cost estimates
  • Material selection advice
  • System design & drawings
  • Access to product & service based supply chain
  • Tender specification creation & support
  • Necessary standards & compliance support

Trillium Value Add

  • 70 years+ applications specific experience
  • Experienced site engineers
  • Full in-house engineering team (mechanical, electrical, hydraulic, C&I etc.)

Your Advantage

  • Optimal flow solution for your application
  • Minimize system risks
  • Experienced site engineers
  • Full technical & commercial tenders
  • Full references to provide peace of mind
  • Offering of configured product or engineered to order solutions
  • In many cases supply of full technical package inclusive of provisional final drawing

EQUIPMENT SUPPLY

Trillium Flow Technologies supplies a wide range of quality flow control equipment designed specifically for your application. We frequently package this into a turnkey solution and can offer comprehensive testing too.

  • Vertical turbine pumps
  • API process pumps
  • Electro submersible pumps
  • Single & multi stage steam turbines
  • Specialist vortex, screw, & pitot-tube pumps
  • Butterfly, gate, globe, check, safety, & control valves + actuators
  • Full pump skids with all ancillaries
  • Engineered drop-in replacement units
  • Project management from basic to the most complex of packages
  • Capability to offer multiple manufacturing locations & localized content where required
  • Field testing
  • CFD analysis
  • Pump set string & endurance testing
  • Submergence, hydro & NPSH tests
  • Condition monitoring on test or in-situ
  • Full pump, valve, turbine, & motor performance testing

FULL-RANGE TRANSACTIONAL SERVICES

From initial installation and commissioning through upgrade and re-rate, we are here to support your equipment. Our services are  delivered by experienced equipment and process specialists.

  • Test runs & trial operations
  • On-the-job training of operating staff
  • Verification of system requirements & conditions
  • Full installation & commissioning service or supervisory scope
  • Modularized training packages
  • Systems & operations training
  • Training in maintenance
  • Combination of classroom & hands-on learning
  • Delivered in our training rooms or at your site
  • Rapid spares from stock
  • Trillium Flow Technologies™ & third party equipment spares
  • Inventory rationalization & validation
  • Customer inventory reduction programs
  • Re-engineered & manufactured parts
  • On-site and workshop repairs & service
  • Outage, shutdown, & turnaround maintenance
  • Rapid response service
  • Online safety valve testing & analysis
  • Energy efficiency upgrades
  • Material upgrades for pumps & valves
  • Performance upgrades often within same pump or valve body
  • Mechanical redesign of seals, bearings, or wear parts to latest technology
  • New unit performance proven by CFD and performance test
  • Trillium Flow Technologies™ & third party brands all handled with the same quality approach

ASSET MANAGEMENT & TOTAL SERVICE

We are frequently called upon to provide total service solutions for our clients. We can deliver a full package of services tailored to your site and frequently embed our engineers in your process. This ensures maximum uptime for your equipment and optimizes your profitability.

  • Storage of parts or complete units
  • Pre-storage assessment preparation
  • Monthly or quarterly checks to pre-agreed regimen
  • Pre-installation health checks
  • Complete inventory management
  • Engineering assessment of process and performance info for pumps, valves, & drives
  • Bespoke solutions tailored to exact requirements
  • Control valve diagnostic equipment can be delivered with new product or retrofitted on site
  • Long term service agreements
  • Embedded engineering programs
  • Service exchange programs
  • Bespoke service management
  • Customer asset management
  • Central engineering knowledge base & support
  • Power station outage management; pumps, valves, hydro
  • Range of transactional services
  • Service plans and framework agreements
  • Access to extensive product supply chain
  • Global network of product material specialists
  • Embedded engineering programs
  • Failure mode & effect analysis
  • Dedicated teams supporting planned outages including SQEP personnel for site work
  • Implementation & operation computerised maintenance management system
  • Engineering team review & provision of upgrades and re -rates